Legal Document
Privacy Policy
Privacy Policy
1. An overview of data protection
General information
The following information provides you with an easy-to-navigate overview of what happens with your personal data when you visit this website. Personal data includes any information that can be used to personally identify you.
For detailed information about data protection, please refer to the full Privacy Policy below.
Data recording on this website
Controller
The data on this website is processed by the website operator. Contact details can be found in the section “Information about the responsible party (controller)” of this Privacy Policy.
How we record your data
Your data may be collected in two ways:
Information you provide to us
This includes information you enter into contact forms, support inquiries, or information submitted during purchases.
Information collected automatically
When you visit our website, certain technical data is automatically recorded by our systems. This includes:
- Browser type and version
- Operating system
- Referrer URL
- Time of access
- IP address
- Device or network information
These data are collected automatically when you enter the website.
Purposes of data processing
We process personal data for the following purposes:
- Ensuring the reliable operation and security of the website
- Detecting abuse, fraud, or unauthorized access
- Providing our services and digital products
- Handling inquiries and customer support requests
- Processing orders and payments
- Analyzing aggregated website usage patterns
Your rights
Under the GDPR you have the following rights:
- Right to access your stored data
- Right to rectification of incorrect data
- Right to erasure of personal data
- Right to restrict processing
- Right to data portability
- Right to object to certain processing activities
- Right to withdraw consent at any time
You also have the right to file a complaint with a competent supervisory authority.
2. Hosting and content delivery networks (CDN)
External hosting
This website is hosted by external service providers. Personal data collected on this website may be stored on the servers of these providers.
This may include:
- IP addresses
- contact requests
- metadata and communications
- website access logs
- other data generated through website use
The use of external hosting services is based on Art. 6(1)(b) GDPR (contract fulfillment) and Art. 6(1)(f) GDPR (legitimate interest in reliable website infrastructure).
Hosting providers
dataforest GmbH
Taunusstraße 52
65830 Kriftel
Germany
Cloudflare Inc.
101 Townsend St.
San Francisco, CA 94107
USA
Cloudflare provides content delivery network (CDN) and security services which help protect our website from malicious traffic and ensure fast and reliable delivery of website content.
Data transfers to the United States are based on:
- EU Standard Contractual Clauses (SCC)
- EU-US Data Privacy Framework certification
Cloudflare Privacy Policy:
https://www.cloudflare.com/privacypolicy/
3. General information and mandatory information
Data protection
We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.
Please note that internet data transmission (e.g. communication via email) may contain security vulnerabilities. Complete protection against third-party access cannot be guaranteed.
Information about the responsible party (controller)
Controller for data processing:
Delta Dynamics is a brand of
JZN Management UG (haftungsbeschränkt)
Marcusallee 16
28359 Bremen
Germany
Email: support@jzn-management.com
The controller determines the purposes and means of processing personal data.
Data retention
Unless a more specific storage period is specified, personal data will remain with us only for as long as necessary for the purposes for which it was collected.
Certain data may be retained longer due to legal obligations, including:
- tax regulations
- commercial retention requirements
Under German law, certain financial or transactional records must be retained for 6 to 10 years.
Legal basis for processing
We process personal data based on the following legal grounds:
- Art. 6(1)(a) GDPR – consent
- Art. 6(1)(b) GDPR – performance of a contract
- Art. 6(1)(c) GDPR – legal obligation
- Art. 6(1)(f) GDPR – legitimate interests
Recipients of personal data
Personal data may be shared with third parties only when necessary to:
- fulfill contractual obligations
- comply with legal obligations
- protect legitimate business interests
- process payments or services requested by the user
Processors receive personal data only under valid data processing agreements.
Revocation of consent
You may revoke any consent you have provided at any time. The legality of data processing performed before revocation remains unaffected.
Right to object (Art. 21 GDPR)
You may object to the processing of your personal data at any time if processing is based on legitimate interests.
Right to lodge a complaint
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with a supervisory authority.
SSL / TLS encryption
This website uses SSL/TLS encryption to protect confidential data transmissions such as purchase orders or inquiries.
You can recognize encrypted connections by the https:// prefix in your browser.
4. Recording of data on this website
Cookies
Our website uses cookies and similar technologies.
Cookies may be used for:
- technical website functionality
- security purposes
- analytics and usage measurement
Where legally required, cookies are only stored after user consent via our cookie consent system.
Users can control cookie settings through their browser.
Custom analytics system
We use a custom internal analytics system.
This system processes anonymized statistical information only, including:
- country of access
- referral sources (e.g., UTM parameters)
- general website usage statistics
The analytics system does not track individual users and does not store personally identifiable profiles.
The purpose of this system is to understand aggregated website usage and improve our services.
Legal basis: Art. 6(1)(f) GDPR – legitimate interest in website optimization.
Server log files
Our servers automatically collect and store information in server log files.
These logs may include:
- browser type and version
- operating system
- referrer URL
- hostname of accessing computer
- time of server request
- IP address
These logs are used for:
- security monitoring
- troubleshooting
- preventing abuse or attacks
Legal basis: Art. 6(1)(f) GDPR
Contact forms
If you submit inquiries via the contact form, the information provided will be stored to process your request and for potential follow-up questions.
Legal basis:
- Art. 6(1)(b) GDPR – contractual communication
- Art. 6(1)(f) GDPR – legitimate interest in responding to inquiries
Support communications
If you contact us via:
- Discord
- support requests
your communications may be stored for the purposes of:
- resolving support issues
- improving service quality
- documenting support interactions
Refund requests
If you submit a refund request through your customer dashboard, we process the information you provide solely to evaluate, process, and document your request. This may include:
- the reason category and free-text description you provide
- payout details you voluntarily supply (e.g., IBAN, PayPal email) when requesting a refund to a payment method other than the original one
- the message thread between you and our support team
- metadata such as the linked purchase, the eligibility verdict at submission, the assigned status, and the timestamps of submission and updates
Legal basis:
- Art. 6(1)(b) GDPR – performance of a contract / pre-contractual measures (handling of withdrawal and refund requests)
- Art. 6(1)(c) GDPR – legal obligation (statutory consumer rights, tax and commercial-record retention)
Refund-related records and the associated message thread may be retained for the duration required by applicable tax and commercial-record obligations under German law (typically 6 to 10 years).
5. Discord authentication and community
Our services require authentication via Discord.
Discord is operated by:
Discord Inc.
444 De Haro Street
San Francisco, CA
USA
When logging into our services via Discord, certain information associated with your Discord account may be processed to authenticate your access.
Additionally, users may interact with our support and community through Discord servers.
Please note that data processing within Discord is governed by Discord’s own privacy policy.
Discord Privacy Policy:
https://discord.com/privacy
Data transfers to the United States may occur.
Legal basis: Art. 6(1)(b) GDPR – provision of services
6. Security monitoring and abuse prevention
To protect our services and prevent misuse, we process certain technical information including:
- IP addresses
- connection logs
- security event data
In cases of suspected abuse, fraud, or security violations, additional technical data may be temporarily processed, including information related to software execution environments or suspicious system behavior.
This processing is necessary to:
- prevent unauthorized use
- protect our systems and infrastructure
- enforce our terms of service
Legal basis: Art. 6(1)(f) GDPR – legitimate interest in service security.
7. Software & study telemetry
Our trading-platform studies and tools (for MotiveWave and Sierra Chart) may transmit limited technical logs necessary for licensing verification, security monitoring, and service integrity.
These logs may include:
- IP address
- technical environment information
- software execution data
These logs are processed exclusively for:
- detecting unauthorized use
- protecting intellectual property
- ensuring software integrity and security
No profiling or automated decision-making based on this data occurs.
8. eCommerce and payment providers
When purchasing products through our website, personal data may be transferred to payment providers to process transactions.
Processing occurs under Art. 6(1)(b) GDPR (contract fulfillment).
Payment providers may process:
- payment information
- transaction details
- billing information
The respective privacy policies of payment providers apply.
Providers used include:
- PayPal
- Apple Pay
- Google Pay
- Stripe
- Klarna
- Paydirekt
- Sofort
- Amazon Pay
- PayOne
- giropay
- American Express
- Mastercard
9. Affiliate / Referral Program
If you take part in our affiliate / referral program, we process additional personal data, used only to run the program and to pay you correctly. We never use it for marketing or profiling.
Eligibility (18+). Participation is limited to persons who are at least 18 years old. When you join, we record your confirmation that you are 18 or older, together with the date and time, the terms version, and your IP address and browser user-agent, as proof of consent.
Identity verification (KYC). Before a payout can be requested, you must complete an identity verification carried out by our payment provider Stripe (Stripe Identity). You submit your identity document (and, where required, a selfie) directly to Stripe; we never receive or store your identity documents. From a completed verification we keep only the minimum: a verification status, your verified legal name, your country, and the verification timestamp.
Payout profile. For payout records we collect and store, encrypted at rest, your postal address and your date of birth. Your date of birth is also used to confirm the 18+ requirement.
Payout method details. The payout information you provide (for example a PayPal email address or bank/IBAN details) is encrypted at rest and is used only to send you your earnings.
Payout documentation (credit notes). When we pay a commission we generate and store a self-billing credit note as required by German tax law. Each credit note contains your name, address, the billing period, and the amount. These documents are available to you in your dashboard and to our administrators, and are retained for the statutory period.
Legal bases. Performance of the affiliate agreement (Art. 6(1)(b) GDPR) and compliance with our legal and tax obligations (Art. 6(1)(c) GDPR). Stripe processes the identity check under its own privacy policy.
Retention. Affiliate and payout records (including credit notes) are kept for as long as needed to administer the program and to meet legal and tax retention obligations (typically 6 to 10 years under German law), after which they are deleted or anonymized.
10. Social media presence
We maintain an online presence on social media platforms such as X (formerly Twitter).
Interactions on these platforms may involve processing of personal data by both us and the platform operator.
The respective platform privacy policies apply.
11. Children’s privacy
Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal data from minors.
12. Automated decision-making
We do not perform automated decision-making or profiling within the meaning of Article 22 GDPR.
13. Changes to this privacy policy
We reserve the right to update this Privacy Policy to ensure continued compliance with legal requirements or to reflect changes in our services.
The latest version will always be available on this website.
Contact
Delta Dynamics is a brand of
JZN Management UG (haftungsbeschränkt)
Marcusallee 16
28359 Bremen
Germany
Email: support@jzn-management.com